About Us

A Mother-Daughter Team, Helping You Get Back What’s Rightfully Yours

Who We Are

We’re Refund Recovery Pro — a family-run business on a mission to help people reclaim money that belongs to them but was never returned.
As a mother and daughter, we built this business on values that truly matter to us: honesty, compassion, and doing the right thing. We understand how overwhelming it can be to deal with government processes — especially when you don’t even know there’s money out there with your name on it. That’s why we’re here: to make it simple, safe, and stress-free.

What We Do

When we discover unclaimed funds through public records audits, we reach out to let people know — just like we did with you. In most cases, they had no idea the money even existed. We believe that money doesn’t belong sitting in government hands — it belongs with the individuals and families it was meant for. Sadly, most people are never notified, and those funds often go unclaimed.

How We Work

We never charge anything upfront. We only get paid if your claim is successful — and if it isn’t, you owe us nothing.

Why We Do It

Our goal is simple: to help good people recover what’s rightfully theirs, with care and integrity — just like we’d want someone to do for our own family.

MEET THE HEART & HUSTLE BEHIND REFUND RECOVERY PRO

At the core of Refund Recovery Pro is a mother-daughter team driven by compassion, determination, and a deep belief in doing what’s right. We’ve built this business from the ground up to serve real people — families, individuals, and everyday folks who deserve a fair chance to recover what’s rightfully theirs. We bring heart to everything we do — and hustle behind the scenes to make sure your claim is handled with care, accuracy, and urgency. This isn’t just work for us. It’s personal. And we’re honored to do it together, helping others from one family to another.

Lynette Hay

Founder & Public Records Specialist 

Lynette brings years of experience, sharp attention to detail, and a deep passion for helping people navigate complicated systems. She’s the heart of Refund Recovery Pro — leading the charge in uncovering unclaimed funds and guiding each case with care and integrity.

What drives her most? “Knowing we’re helping families recover something that rightfully belongs to them — it’s justice, plain and simple.”

Svea Hay

Client Care & Coordination Lead

Svea is the friendly voice and steady hand who helps clients through each step of the recovery process. With a background in customer service and a natural gift for clear communication, she makes sure every person feels informed, supported, and never rushed.

She says, “Working alongside my mom and making a real difference in people’s lives — I wouldn’t trade that for anything.”

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